{"id":1221,"date":"2019-02-07T08:00:19","date_gmt":"2019-02-07T07:00:19","guid":{"rendered":"https:\/\/shop.beamtec.de\/wpl\/?page_id=1221"},"modified":"2019-03-05T16:29:42","modified_gmt":"2019-03-05T15:29:42","slug":"defective-device","status":"publish","type":"page","link":"https:\/\/www.beamtec.de\/en\/defective-device\/","title":{"rendered":"Defective Device"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.18.4&#8243; background_color=&#8221;#f7f7f7&#8243; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;|||0px&#8221; custom_padding=&#8221;0px||10px&#8221; saved_tabs=&#8221;all&#8221;][et_pb_row make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;2600px&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; custom_padding=&#8221;60px||60px|0px|true&#8221; custom_margin=&#8221;|||&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; padding_top_bottom_link_1=&#8221;true&#8221; padding_top_1=&#8221;0px&#8221; padding_bottom_1=&#8221;0px&#8221; padding_left_1=&#8221;0px&#8221; _builder_version=&#8221;3.19.12&#8243; background_image=&#8221;https:\/\/www.beamtec.de\/wp-content\/uploads\/2018\/12\/startseite_header-01-1.jpg&#8221; module_alignment=&#8221;center&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.18.4&#8243;][et_pb_blurb title=&#8221;Defective device?&#8221; content_max_width=&#8221;718px&#8221; _builder_version=&#8221;3.19.12&#8243; header_level=&#8221;h1&#8243; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#fe871f&#8221; header_font_size=&#8221;59px&#8221; header_font_size_tablet=&#8221;37px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; body_font=&#8221;||||||||&#8221; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;30px&#8221; body_font_size_tablet=&#8221;25px&#8221; body_font_size_phone=&#8221;20px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;34px||&#8221; custom_padding=&#8221;25px||25px||true&#8221; custom_padding_tablet=&#8221;0px||0px|&#8221; custom_padding_phone=&#8221;0px||0px|&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221;]<\/p>\n<p>We can help you!<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.19.12&#8243; background_color=&#8221;#f7f7f7&#8243;][et_pb_row _builder_version=&#8221;3.0.48&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_text _builder_version=&#8221;3.19.12&#8243;]<\/p>\n<p>If you have a defective product please send us the error description via this form or regular email. You will then shortly receive a response with an RMA number (Return Material Authorization) and the further procedure. Please don&#8217;t return any product to us without prior consent as it will otherwise be rejected.\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_text _builder_version=&#8221;3.19.12&#8243;]<\/p>\n<link rel='stylesheet' id='formidable-css' href='https:\/\/www.beamtec.de\/wp-content\/plugins\/formidable\/css\/formidableforms.css?ver=57631' type='text\/css' media='all' \/>\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_7_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_contact-form223\"  >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Defective device?<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"7\" \/>\n<input type=\"hidden\" 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class=\"frm_form_field form-field  frm_required_field frm_top_container frm_first frm_half\">\r\n    <label for=\"field_kouok4\" class=\"frm_primary_label\">First Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_kouok4\" name=\"item_meta[56]\" value=\"\"  placeholder=\"First Name *\" data-reqmsg=\"First Name my not be empty.\" data-invmsg=\"Last ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_57_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half\">\r\n    <label for=\"field_w9kvw3\" class=\"frm_primary_label\">Last Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_w9kvw3\" name=\"item_meta[57]\" value=\"\"  placeholder=\"Last Name *\" data-reqmsg=\"Last Name my not be empty.\" data-invmsg=\"Name ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_58_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_first frm_half\">\r\n    <label for=\"field_qh4icy34\" class=\"frm_primary_label\">Firma\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_qh4icy34\" name=\"item_meta[58]\" value=\"\"  placeholder=\"Company *\" data-reqmsg=\"Firma my not be empty.\" data-invmsg=\"Name ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_59_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half frm_first\">\r\n    <label for=\"field_uo0ly3\" class=\"frm_primary_label\">E-Mail\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_uo0ly3\" name=\"item_meta[59]\" value=\"\"  placeholder=\"Email *\" data-reqmsg=\"E-Mail my not be empty.\" data-invmsg=\"invalid format\" aria-invalid=\"false\"  \/>\r\n    \r\n    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for=\"field_oezu34\" class=\"frm_primary_label\">Datenschutzerkl\u00e4rung\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <div class=\"frm_opt_container\">\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_66-0\"><label for=\"field_oezu34-0\"><input type=\"checkbox\" name=\"item_meta[66][]\" id=\"field_oezu34-0\" value=\"I agree that my details from the contact form will be collected and processed to answer my request. The data will be deleted after processing your request. Note: You can revoke your consent at any time for the future by sending an email to &#105;&#x6e;&#x66;o&#64;&#x62;&#x65;a&#109;&#x74;e&#99;&#x2e;&#x64;e. Detailed information on handling user data can be found in our privacy policy.\"  data-reqmsg=\"Dieses Feld darf nicht leer sein.\" data-invmsg=\"Datenschutzerkl\u00e4rung is invalid\" aria-invalid=\"false\"   aria-required=\"true\"  \/> I agree that my details from the contact form will be collected and processed to answer my request. The data will be deleted after processing your request. Note: You can revoke your consent at any time for the future by sending an email to &#105;&#x6e;&#102;&#x6f;&#64;&#x62;e&#97;&#x6d;&#116;&#x65;c&#x2e;d&#101;. Detailed information on handling user data can be found in our privacy policy.<\/label><\/div>\n<\/div>\r\n    \r\n    \r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >Send<\/button>\r\n\r\n<\/div><\/div>\n<\/fieldset>\n<\/div>\n<\/form>\n<\/div>\n\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We can help you!If you have a defective product please send us the error description via this form or regular email. You will then shortly receive a response with an RMA number (Return Material Authorization) and the further procedure. 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