{"id":1221,"date":"2019-02-07T08:00:19","date_gmt":"2019-02-07T07:00:19","guid":{"rendered":"https:\/\/shop.beamtec.de\/wpl\/?page_id=1221"},"modified":"2019-03-05T16:29:42","modified_gmt":"2019-03-05T15:29:42","slug":"defective-device","status":"publish","type":"page","link":"https:\/\/www.beamtec.de\/en\/defective-device\/","title":{"rendered":"Defective Device"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.18.4&#8243; background_color=&#8221;#f7f7f7&#8243; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;|||0px&#8221; custom_padding=&#8221;0px||10px&#8221; saved_tabs=&#8221;all&#8221;][et_pb_row make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;2600px&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; custom_padding=&#8221;60px||60px|0px|true&#8221; custom_margin=&#8221;|||&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; padding_top_bottom_link_1=&#8221;true&#8221; padding_top_1=&#8221;0px&#8221; padding_bottom_1=&#8221;0px&#8221; padding_left_1=&#8221;0px&#8221; _builder_version=&#8221;3.19.12&#8243; background_image=&#8221;https:\/\/www.beamtec.de\/wp-content\/uploads\/2018\/12\/startseite_header-01-1.jpg&#8221; module_alignment=&#8221;center&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.18.4&#8243;][et_pb_blurb title=&#8221;Defective device?&#8221; content_max_width=&#8221;718px&#8221; _builder_version=&#8221;3.19.12&#8243; header_level=&#8221;h1&#8243; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#fe871f&#8221; header_font_size=&#8221;59px&#8221; header_font_size_tablet=&#8221;37px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; body_font=&#8221;||||||||&#8221; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;30px&#8221; body_font_size_tablet=&#8221;25px&#8221; body_font_size_phone=&#8221;20px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;34px||&#8221; custom_padding=&#8221;25px||25px||true&#8221; custom_padding_tablet=&#8221;0px||0px|&#8221; custom_padding_phone=&#8221;0px||0px|&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221;]<\/p>\n<p>We can help you!<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.19.12&#8243; background_color=&#8221;#f7f7f7&#8243;][et_pb_row _builder_version=&#8221;3.0.48&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_text _builder_version=&#8221;3.19.12&#8243;]<\/p>\n<p>If you have a defective product please send us the error description via this form or regular email. You will then shortly receive a response with an RMA number (Return Material Authorization) and the further procedure. Please don&#8217;t return any product to us without prior consent as it will otherwise be rejected.\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_text _builder_version=&#8221;3.19.12&#8243;]<\/p>\n<link rel='stylesheet' id='formidable-css' href='https:\/\/www.beamtec.de\/wp-content\/plugins\/formidable\/css\/formidableforms.css?ver=4241930' type='text\/css' media='all' \/>\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_7_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_contact-form223\"  >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Defective device?<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"7\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_7\" id=\"frm_hide_fields_7\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-form223\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_7\" name=\"frm_submit_entry_7\" value=\"cee90c98a3\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/1221\/\" \/><div id=\"frm_field_68_container\" class=\"frm_form_field form-field  frm_top_container frm_first frm_half\">\r\n    <label for=\"field_knosi\" class=\"frm_primary_label\">Salutation\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[68]\" id=\"field_knosi\"  data-frmval=\"Mr\" data-invmsg=\"Salutation is invalid\" aria-invalid=\"false\"  >\n\t\t<option  value=\"\"> <\/option><option  value=\"Mr\" selected='selected'>Mr<\/option><option  value=\"Mrs\">Mrs<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_56_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_first frm_half\">\r\n    <label for=\"field_kouok4\" class=\"frm_primary_label\">First Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_kouok4\" name=\"item_meta[56]\" value=\"\"  placeholder=\"First Name *\" data-reqmsg=\"First Name my not be empty.\" data-invmsg=\"Last ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_57_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half\">\r\n    <label for=\"field_w9kvw3\" class=\"frm_primary_label\">Last Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_w9kvw3\" name=\"item_meta[57]\" value=\"\"  placeholder=\"Last Name *\" data-reqmsg=\"Last Name my not be empty.\" data-invmsg=\"Name ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_58_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_first frm_half\">\r\n    <label for=\"field_qh4icy34\" class=\"frm_primary_label\">Firma\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_qh4icy34\" name=\"item_meta[58]\" value=\"\"  placeholder=\"Company *\" data-reqmsg=\"Firma my not be empty.\" data-invmsg=\"Name ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_59_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half frm_first\">\r\n    <label for=\"field_uo0ly3\" class=\"frm_primary_label\">E-Mail\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_uo0ly3\" name=\"item_meta[59]\" value=\"\"  placeholder=\"Email *\" data-reqmsg=\"E-Mail my not be empty.\" data-invmsg=\"invalid format\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_60_container\" class=\"frm_form_field form-field  frm_top_container frm_half\">\r\n    <label for=\"field_ocfup134\" class=\"frm_primary_label\">Kundennummer\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_ocfup134\" name=\"item_meta[60]\" value=\"\"  placeholder=\"Customer No.\" data-invmsg=\"Last ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_61_container\" class=\"frm_form_field form-field  frm_top_container frm_first frm_half\">\r\n    <label for=\"field_ob1k43\" class=\"frm_primary_label\">Rechnungsnummer\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_ob1k43\" name=\"item_meta[61]\" value=\"\"  placeholder=\"Invoice No.\" data-invmsg=\"Name ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_62_container\" class=\"frm_form_field form-field  frm_top_container frm_half\">\r\n    <label for=\"field_qfg2c3\" class=\"frm_primary_label\">Artikelnummer\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_qfg2c3\" name=\"item_meta[62]\" value=\"\"  placeholder=\"Part No. * \" data-invmsg=\"Last ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_63_container\" class=\"frm_form_field form-field  frm_top_container frm_first frm_half\">\r\n    <label for=\"field_j6cin3\" class=\"frm_primary_label\">Seriennummer\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_j6cin3\" name=\"item_meta[63]\" value=\"\"  placeholder=\"Serial Number\" data-invmsg=\"Name ist ung\u00fcltig\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_64_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\r\n    <label for=\"field_9jv0r134\" class=\"frm_primary_label\">Detaillierte Fehlerbeschreibung\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[64]\" id=\"field_9jv0r134\" rows=\"5\"  placeholder=\"Detailed error description\" data-reqmsg=\"Dieses Feld darf nicht leer sein.\" data-invmsg=\"Detaillierte Fehlerbeschreibung is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_65_container\" class=\"frm_form_field form-field  frm_none_container\">\r\n    <label  class=\"frm_primary_label\">reCAPTCHA\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <div  id=\"field_ze1jd4\" class=\"g-recaptcha\" data-sitekey=\"6LcdGJMUAAAAADg4B3zJMRHCelIW9_qIRYiT9M_b\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_66_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container vertical_radio\">\r\n    <label for=\"field_oezu34\" class=\"frm_primary_label\">Datenschutzerkl\u00e4rung\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <div class=\"frm_opt_container\">\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_66-0\"><label for=\"field_oezu34-0\"><input type=\"checkbox\" name=\"item_meta[66][]\" id=\"field_oezu34-0\" value=\"I agree that my details from the contact form will be collected and processed to answer my request. The data will be deleted after processing your request. Note: You can revoke your consent at any time for the future by sending an email to &#x69;&#x6e;&#x66;&#x6f;&#64;&#98;eam&#x74;&#x65;&#x63;&#x2e;&#100;&#101;. Detailed information on handling user data can be found in our privacy policy.\"  data-reqmsg=\"Dieses Feld darf nicht leer sein.\" data-invmsg=\"Datenschutzerkl\u00e4rung is invalid\" aria-invalid=\"false\"   aria-required=\"true\"  \/> I agree that my details from the contact form will be collected and processed to answer my request. The data will be deleted after processing your request. Note: You can revoke your consent at any time for the future by sending an email to &#x69;&#x6e;&#x66;&#x6f;&#x40;&#x62;&#x65;&#x61;&#x6d;&#x74;&#x65;&#99;&#46;&#100;&#101;. Detailed information on handling user data can be found in our privacy policy.<\/label><\/div>\n<\/div>\r\n    \r\n    \r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >Send<\/button>\r\n\r\n<\/div><\/div>\n<\/fieldset>\n<\/div>\n<\/form>\n<\/div>\n\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We can help you!If you have a defective product please send us the error description via this form or regular email. You will then shortly receive a response with an RMA number (Return Material Authorization) and the further procedure. Please don&#8217;t return any product to us without prior consent as it will otherwise be rejected.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Product Return Form - BeamTec GmbH<\/title>\n<meta name=\"description\" content=\"If you have a defective product please send us the error description via this form or regular email.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.beamtec.de\/en\/defective-device\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product Return Form - BeamTec GmbH\" \/>\n<meta property=\"og:description\" content=\"If you have a defective product please send us the error description via this form or regular email.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.beamtec.de\/en\/defective-device\/\" \/>\n<meta property=\"og:site_name\" content=\"BeamTec GmbH\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-05T15:29:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.beamtec.de\/en\/defective-device\/\",\"url\":\"https:\/\/www.beamtec.de\/en\/defective-device\/\",\"name\":\"Product Return Form - BeamTec GmbH\",\"isPartOf\":{\"@id\":\"https:\/\/www.beamtec.de\/en\/#website\"},\"datePublished\":\"2019-02-07T07:00:19+00:00\",\"dateModified\":\"2019-03-05T15:29:42+00:00\",\"description\":\"If you have a defective product please send us the error description via this form or regular email.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.beamtec.de\/en\/defective-device\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.beamtec.de\/en\/defective-device\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.beamtec.de\/en\/defective-device\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.beamtec.de\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Defective Device\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.beamtec.de\/en\/#website\",\"url\":\"https:\/\/www.beamtec.de\/en\/\",\"name\":\"BeamTec GmbH\",\"description\":\"Your Expert for Vacuum and Thin Film Solutions\",\"publisher\":{\"@id\":\"https:\/\/www.beamtec.de\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.beamtec.de\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.beamtec.de\/en\/#organization\",\"name\":\"BeamTec GmbH\",\"url\":\"https:\/\/www.beamtec.de\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.beamtec.de\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.beamtec.de\/wp-content\/uploads\/2018\/12\/logo.png\",\"contentUrl\":\"https:\/\/www.beamtec.de\/wp-content\/uploads\/2018\/12\/logo.png\",\"width\":194,\"height\":108,\"caption\":\"BeamTec GmbH\"},\"image\":{\"@id\":\"https:\/\/www.beamtec.de\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Product Return Form - BeamTec GmbH","description":"If you have a defective product please send us the error description via this form or regular email.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.beamtec.de\/en\/defective-device\/","og_locale":"en_US","og_type":"article","og_title":"Product Return Form - BeamTec GmbH","og_description":"If you have a defective product please send us the error description via this form or regular email.","og_url":"https:\/\/www.beamtec.de\/en\/defective-device\/","og_site_name":"BeamTec GmbH","article_modified_time":"2019-03-05T15:29:42+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.beamtec.de\/en\/defective-device\/","url":"https:\/\/www.beamtec.de\/en\/defective-device\/","name":"Product Return Form - BeamTec GmbH","isPartOf":{"@id":"https:\/\/www.beamtec.de\/en\/#website"},"datePublished":"2019-02-07T07:00:19+00:00","dateModified":"2019-03-05T15:29:42+00:00","description":"If you have a defective product please send us the error description via this form or regular email.","breadcrumb":{"@id":"https:\/\/www.beamtec.de\/en\/defective-device\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.beamtec.de\/en\/defective-device\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.beamtec.de\/en\/defective-device\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.beamtec.de\/en\/"},{"@type":"ListItem","position":2,"name":"Defective Device"}]},{"@type":"WebSite","@id":"https:\/\/www.beamtec.de\/en\/#website","url":"https:\/\/www.beamtec.de\/en\/","name":"BeamTec GmbH","description":"Your Expert for Vacuum and Thin Film Solutions","publisher":{"@id":"https:\/\/www.beamtec.de\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.beamtec.de\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.beamtec.de\/en\/#organization","name":"BeamTec GmbH","url":"https:\/\/www.beamtec.de\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.beamtec.de\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.beamtec.de\/wp-content\/uploads\/2018\/12\/logo.png","contentUrl":"https:\/\/www.beamtec.de\/wp-content\/uploads\/2018\/12\/logo.png","width":194,"height":108,"caption":"BeamTec GmbH"},"image":{"@id":"https:\/\/www.beamtec.de\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/pages\/1221"}],"collection":[{"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/comments?post=1221"}],"version-history":[{"count":11,"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/pages\/1221\/revisions"}],"predecessor-version":[{"id":5108,"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/pages\/1221\/revisions\/5108"}],"wp:attachment":[{"href":"https:\/\/www.beamtec.de\/en\/wp-json\/wp\/v2\/media?parent=1221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}